Module 3: Void Energy Switching
In this module, you will learn how to control void periods efficiently, whilst earning some extra income at the same time. Let's get started!
Lesson 1: Requesting a void switch
Key Takaways...
1. Void requests can be made when adding a new move, reviewing a pending move, or accessing an existing move record. The process requires a minimum of six days' notice to ensure the energy partner has adequate time to process the switch.
2. Key information needed includes the move-out date, details of the person responsible for bills during the void period, the void period's duration, and the fuels to switch.
3. The portal offers options to input landlord or agency details, choose whether the void period's end date is known, and specify payment details for easy bill processing.
4. It's always important to confirm move-out dates to avoid issues with switch activation.
JMI Sustainability Commitment
For every home that completes a void switch, we pledge to plant a tree through our partner, WorldView Impact Foundation. So you are not only saving time and hassle, you are saving the planet too.
Lesson 2: Managing voids
The video demonstrates how view your requested switches, cancel a switch, confirm void start dates, and submit meter readings.
The 'Void Missing Information' tab allows for easy tracking of actions needed.
Void Switching Webinar:
Here's a recording of our recent JMI webinar all about void switching.
Well Done! Module 3 complete.
Next up: Adding Moves