Our new Partner Portal. You asked, we listened. . .
It’s been built from the ground up and will help you work faster and smarter, saving you even more time on your move management.
We now remember historic properties and movers, making it easier for you to upload and manage information.
You’ll get improved visibility on the status of supplier notifications.
Void energy switching is now built-in (if you choose to use it) which enables you to monetise your move-outs and streamline your administrative tasks .
Watch the training video
No, all you need to do is login as usual, you’ll automatically be taken directly to the new portal. We always recommend pinning the website to your bookmarks for ease.
Do I need to do anything?
Your login and user access will remain the same.
What is my login for the new portal?
The new portal is a complete copy of the old, therefore all your historic data & move history will be exactly the same so no need to worry about anything being lost.
Will I be able to see my historic data and move history?
You still have access to our Live Chat function in the bottom right hand corner of the new portal. Alternatively, you can book a call with the Partner Success Team who can assist with any questions you may have: https://meetings.hubspot.com/eleanor-east/new-portal
What if I need support?
We hope you’ll find the new portal familiar and user friendly. We recommend using the training video we have created to help you get started on the new portal.
Is there any content that can help me?
General FAQs
More training content coming soon, including how to request a void energy switch.