JUST MOVE IN SUCCESS STORIES

Launched in 1972, Finders Keepers is an award-winning property letting and management agent, based in Oxfordshire. They now have eight offices, from which they let and manage around 3000 homes across North Oxford, Central Oxford and East Oxford, Abingdon, Banbury, Bicester and Witney. 

Finders Keepers started working with Just Move In in 2018 and have been benefiting from our Utility Management and Home Setup services.

Prior to working with Just Move In, Finders Keepers handled all of their utility transfers themselves via telephone calls, emails or post. Their greatest frustration was the time spent on hold to utility companies and the regular disputes and misunderstandings over tenancy changes.

Finders Keepers wanted to save the time spent managing utilities and avoid the hassle that they experienced. As well as that, they were looking for ways to offer added value for their clients through our Home Setup service, which would help them differentiate themselves from their competitors.

Since working together, Finders Keepers have been able to save a huge amount of admin time, which has freed up their team to work on more important tasks. They’ve been able to contact Just Move In easily whenever they’ve needed anything, which has given the team peace of mind. 

As well as knowing that their customers are being dealt with by friendly people, Finders Keepers are also glad to know that Just Move In only offer home services from reputable companies. Customer service is vitally important to them and it’s crucial that any partners continue this emphasis.