Partner Toolkit | Just Move In

Maximise our partnership

As part of your journey to becoming a fully integrated and active partner of ours, we've created a step-by-step guide to help you get set up. This helps ensure that your customers have the best possible experience and will encourage them to book a Home Setup service. Before you get started, make sure to take a look at our branding guidelines to ensure you're making the most out of the Toolkit.

Get our branding guidelines

To make sure you've got a good grip on things, we created this short guide on how to use our branding guidelines. Download it by clicking the button below.

They've got lots to say about us

What you'll find on this page

We've split this page into two key sections: Launch Comms, and Customer Comms. We recommend that you follow the steps on this page in order. You'll see examples of the different assets we've provided, as well as links to access those assets.

Launch Comms

Internal launch

Website promotion

Blog post

Website footer badge

Email signature

External launch email

Social media posts

Bills Check-up

Brand assets

Click here to access the Launch Comms folder

The Launch Comms will help you notify your colleagues of our partnership, as well as raise awareness with your current and prospective clients.

Customer Comms

Welcome email

Marketing materials

JMI Cheat Sheet

Home Move Guide

Move-out template

HTML email template

Click here to access the Customer Comms folder

Now it's time to let your new customers know that they can relax while we sort out their time-consuming admin. Send an email using the template we've provided and attach the flyer to help your customers understand the benefits of our Home Setup service.

Launch Comms

Prepare for liftoff

Communicate the launch with all of your colleagues and let them know about how your customers will benefit, as well as the environment. We recommend doing this by email, instant messenger or by posting on your internal forums. We've put together a template you can use to inform your colleagues of our partnership, which you can access using the button below.

Promote the partnership

Create a page on your website to promote the partnership and explain what the benefits are for your customers. You can even include our jazzy explainer video and eye-catching service icons. This gives you the opportunity to demonstrate the added value you offer and provides a place that you can send website visitors for more information.

And while you're there...

Post a copy of our pre-written blog post to your site, which offers up 5 benefits of using a home setup service. This will help with your Google rankings and explain even more about who we are to your customers.

One last thing on your website. . .

We've made a snazzy footer badge which you can include on your website to demonstrate that you’re an official partner of ours. You can download the footer badge and learn how to install it in your site using the button below.

Here’s something for your emails

Include a mention of us in your email signatures too, using the asset provided in the link below. This will encourage your customers to use our service and thus mean more trees planted.

Time to use that email signature

Send an email to your current customer database to announce the partnership with us. Here's a template you can use. You can access it using the button below.

Let's get social

We've also designed a social media post for you, so you can announce our partnership to all your followers. We recommend adding a personal touch in the caption.

Deepen your relationships

Email past movers to invite them to book a free Bills Check-Up. You get to deepen your relationship with existing clients, and create the opportunity to generate additional revenue. You can access the email template here.

Fueling your agency

Here are a few snazzy logo designs that you can include on your website and emails to promote the partnership. You'll also find a copy of our partner guidelines. There are multiple colour, design, and file variations for you to choose from.

Customer Comms

How to say hello

Send an individual email (don’t include with other messages) to inform your customers that they’re eligible to receive a complimentary Home Setup service. Direct customers to your new website landing page using the email copy provided below.

Wait! Don't send just yet...

Before you hit send, make sure to attach your co-branded welcome flyer to this email. Our sales or CS team should have sent them to you. If you don't have any co-branded marketing materials, contact one of the team and we'll get some made for you.

Don't know how to talk about us?

If you've ever struggled with how to describe our service to your customers, then we've got the answer. Here's a handy Just Move In Cheat Sheet that you can glance at for all the help you'll need.

Help your customers keep calm

At Just Move In, we know just how stressful the process of moving home can be. With so many different things to consider, it’s almost inevitable that something will be forgotten along the way. To help your movers avoid going into full-on panic mode, we’ve created this handy guide to moving home - Moving Made Manageable. Share it with your customers to give them a home move experience they'll never forget.

Make your customer's move-out that much easier

Don't forget, you can earn commission for move outs too. We've pulled together an email template for you to send to your customers when they're moving out. Attach your interactive flyer and away you go.

A snazzy introductory email

For those using an email marketing tool, we've created an HTML template that you can send out to customers. In the link below is a plain version, but if you'd like yours to be co-branded then don't hesitate to get in touch.

Meet our Partner Success team

Eleanor East

El is the newest member of the team and is enjoying getting to know our partners. Having grown up in the countryside of Surrey, she studied at Bournemouth Uni and decided to stay as she fell in love with the beach. She's a keen traveler and as soon as she finished school she packed her bags and went to explore Asia, New Zealand & Fiji. She lives for the summer and loves riding her bike along the beach in the sun.

Martyn Pittar

Martyn is a globe trotter, spending many of his adult years living and working in different countries, mainly in New Zealand and Australia. Martyn is an ex-fitness professional, and you will often find him motivating others to be more active. He is newly engaged, has recently fully renovated his first home, and is now looking for his next property to renovate.

Got a question or just want to say hello?You can contact one of your friendly team by emailing partnersuccess@justmovein.com.

Want to learn more about your team? Click on their names to read their bios below.

Integrated with us?

Just Move In integrates with many of the leading Property Management Systems, enabling you to export your data from the system directly into our platform. We've also got an API you can use to integrate directly.